5 ranked. Coffee and tea cafe chains in India, ranked by GoCredible Score across the public ratings of every outlet we could enumerate, with the outlet by outlet spread published rather than the brand average alone.
Last updated 2026-10-09.
Ranked by: GoCredible Score, highest first
No company paid for a position in this ranking. Read the full method
GoCredible Score 4.6 out of 5, from 71,255 ratings across 1 public source.
Third Wave Coffee's outlets average 4.71 stars across 15,880 ratings in Delhi, compared with 4.30 stars across 2,541 ratings in Chennai.
Read the full profileGoCredible Score 4.5 out of 5, from 47,055 ratings across 1 public source.
Across 159 outlets in 22 cities, Blue Tokai averages 4.5, ranging from 4.9 in Zirakpur to 4.2 in Vasai.
Read the full profileGoCredible Score 4.2 out of 5, from 14,947 ratings across 1 public source.
Delhi's listed outlets average 4.3 stars across 3,225 ratings, while Noida's average 4.0 stars across 1,070 ratings.
Read the full profileGoCredible Score 4.1 out of 5, from 78,603 ratings across 1 public source.
Gurugram's Chaayos outlets average 4.3 stars across 15,509 ratings, compared with Mumbai's 4.0 stars across 15,334 ratings.
Read the full profileGoCredible Score 4.0 out of 5, from 244,916 ratings across 1 public source.
Cafe Coffee Day's listed outlets average 4.10 stars across 25,801 Google ratings in Delhi, versus 4.00 stars across 38,598 ratings in Bengaluru.
Read the full profile| # | Company | Score | Ratings | City |
|---|---|---|---|---|
| 1 | Third Wave Coffee | 4.6 | 71,255 | Bengaluru |
| 2 | Blue Tokai Coffee Roasters | 4.5 | 47,055 | Gurugram |
| 3 | Costa Coffee India | 4.2 | 14,947 | Gurugram |
| 4 | Chaayos | 4.1 | 78,603 | New Delhi |
| 5 | Cafe Coffee Day | 4.0 | 244,916 | Bengaluru |
Read a sample of reviews in this category and most are about how long a table was available, how loud it was and how the staff behaved. That is a per outlet matter, which is why the spread is published.
Captive locations get rated on price and queues. A chain with many of them carries a structurally lower average than its high street outlets alone would produce.
A 4.8 from 30 ratings is a weaker signal than a 4.3 from 900.
A business changes hands, a manager leaves, and the rating takes a year to catch up. Look at what people wrote this quarter.
A company that answers its worst reviews is telling you what happens when something goes wrong for you.
No, because that information is not public for most brands. Both appear in the table, which is part of why the spread within one brand is so wide.
Whenever a source's rating average is refreshed. Each entry carries its own as of date.
No. Placement is the GoCredible Score and nothing else. If that ever changes, the paid entries are labelled inline.
GoCredible watches every review source for every outlet in one place. Book a demo